AmeriHealth Caritas
3875 West Chester Pike,
Harrisburg, 19073, PA,
United States
Harrisburg, 19073, PA,
United States
1 215-937-8000
Insurance
AmeriHealth Caritas Technographics
AmeriHealth Caritas Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AmeriHealth Caritas and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 AmeriHealth Caritas employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AmeriHealth Caritas has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2021, First Advantage for BackGround Screening in 2013, Cognizant TriZetto Facets for Core Admin Processing System in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AmeriHealth Caritas is running and its propensity to invest more and deepen its relationship with Oracle , SAP , First Advantage or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AmeriHealth Caritas revenues, which have grown to $23.70 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AmeriHealth Caritas intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AmeriHealth Caritas Tech Stack and Enterprise Applications
AmeriHealth Caritas ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP | n/a | 2021 | 2022 |
In 2021, AmeriHealth Caritas implemented Oracle PeopleSoft ERP. The deployment targeted a US-based managed care organization of approximately 10,000 employees and is cataloged as ERP Financial.
The implementation focused on core Oracle PeopleSoft ERP financial capabilities and PeopleSoft HCM functionality, aligning general ledger, accounts payable, accounts receivable, and HR and benefits administration under a single application footprint. Configuration and functional design work emphasized data mapping, query development, business rules, and full lifecycle testing, consistent with the organization recruiting a Business Systems Analyst Lead with deep PeopleSoft and HCM experience to serve as a subject matter expert.
Operational coverage spanned IS, HR, and Finance teams, with responsibilities for production support, functional troubleshooting, and ongoing configuration governance. Integrations were delivered through interface and data mapping approaches to connect Oracle PeopleSoft ERP into AmeriHealth Caritas administrative processes and internal data flows, with analysts performing data mapping, configuration, and query development to operationalize those links.
Governance and rollout processes incorporated structured change management, requirements elicitation and traceability, scope estimation, ITIL-informed incident and production support practices, and post-implementation test and review cycles. The Business Systems Analyst Lead role included mentoring junior team members, defining functional requirements, and advising on tool and process adoption to sustain the PeopleSoft ERP Financial and HCM environment.
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Expense Management | ERP |
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2012 | 2012 |
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AmeriHealth Caritas HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| First Advantage | Legacy | First Advantage | BackGround Screening | HCM | n/a | 2013 | 2013 |
In 2013 AmeriHealth Caritas implemented First Advantage to provide BackGround Screening services. Regulatory Affairs communicates contractual requirements to Human Resources to ensure that AmeriHealth Caritas hires associates and subcontractors who possess the appropriate credentials, education, and experience.
AmeriHealth Caritas uses the First Advantage application to perform vendor-managed verification services as part of the hiring workflow, with First Advantage providing identity verification, education and credential verification, employment history checks, and criminal background screening consistent with BackGround Screening functional capabilities. First Advantage verification services are invoked at point of hire and during onboarding to validate that staff meet contractual and regulatory prerequisites.
The implementation is embedded into HR hiring and onboarding workflows, aligning Regulatory Affairs compliance requirements with operational recruitment and subcontractor qualification processes. Operational coverage includes Human Resources, Regulatory Affairs, and hiring managers, applying the same verification gate to direct associates and subcontractor staff.
Governance relies on Regulatory Affairs to define contractual evidence and Human Resources to enforce verification completion prior to role acceptance, creating an auditable control for qualification and orientation readiness. First Advantage supports that governance model by centralizing verification results and enabling standardized acceptance criteria for new hires and subcontractor personnel.
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BackGround Screening | HCM |
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2015 | 2015 |
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Compensation Management | HCM |
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2023 | 2023 |
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Core HR | HCM |
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2016 | 2016 |
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Core HR | HCM |
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2008 | 2018 |
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Payroll | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Talent Management | HCM |
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2013 | 2013 |
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Task Management, Employee Experience | HCM |
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2022 | 2022 |
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Workforce Management | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2017 | 2017 |
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AmeriHealth Caritas ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cognizant | Legacy | Cognizant TriZetto Facets | Core Admin Processing System | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, AmeriHealth Caritas implemented Cognizant TriZetto Facets as its Core Admin Processing System to centralize core insurance administration for Medicaid value streams. The Cognizant TriZetto Facets deployment was scoped to support member enrollment, claims processing and adjudication, provider reimbursement workflows, and financial accounting within the companys core administration stack.
The implementation configured and extended core modules of Cognizant TriZetto Facets for enrollment, claims adjudication, billing, provider interfaces, and regulatory support including ICD-10 related changes. Implementation work included configuration for process automation and real-time services, and supported integrations with health information exchange interfaces plus mobile application endpoints as part of broadened operational capabilities.
Delivery and operating model shifted control from external consultants to an internal App Development and IS organization, with a 100+ member internal team taking ownership of configuration, customizations, and ongoing support. Governance and execution were organized around value streams for Medicaid plans, with IS teams accountable for delivery, budgetary oversight, and coordination of cross functional stakeholders.
AmeriHealth Caritas used Cognizant TriZetto Facets to deliver multimillion dollar initiatives that addressed regulatory compliance, process automation, and efficiency improvement for Medicaid administration. The implementation served as a foundation for subsequent expansions of core administration capabilities across additional plan operations.
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Healthcare ERP | ERP Services and Operations |
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2024 | 2024 |
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Travel Management | ERP Services and Operations |
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2012 | 2012 |
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AmeriHealth Caritas Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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AmeriHealth Caritas Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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PBX, VoiP and Phone Systems | Collaboration |
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2010 | 2010 |
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AmeriHealth Caritas Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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Intelligent Document Processing | Content Management |
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2016 | 2016 |
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Web Content Management | Content Management |
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2021 | 2021 |
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AmeriHealth Caritas CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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AmeriHealth Caritas SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2020 | 2020 |
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AmeriHealth Caritas TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Payment Integrity | TRM |
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2021 | 2021 |
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Payment Integrity | TRM |
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2022 | 2022 |
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Treasury Management | TRM |
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2016 | 2016 |
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AmeriHealth Caritas IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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AmeriHealth Caritas CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2019 | 2019 |
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AmeriHealth Caritas Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Video Surveillance System | Physical Security |
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2010 | 2010 |
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IT Decision Makers and Key Stakeholders at AmeriHealth Caritas
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Vice President and Chief Human Resources Officer | CXO | HR | |
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Senior Vice President - Chief Administrative and Compliance Officer | CXO | Legal | |
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VP, Total Rewards and HR Service Delivery | VP | HR | |
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Vice President, HR Client Services | VP | Customer Service | |
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Corporate Director, Enterprise Learning Governance, Infrastructure and Onboarding | Director | HR | |
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Executive Vice President and Chief Information Officer | CXO | IT | |
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Director, Business Intelligence & Collaboration | Director | HR | |
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Director of Business Intelligence | Director | IT | |
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Chief FInancial Officer | CXO | Finance | |
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Director of Finance | Director | Finance | |
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Director Corporate Financial Services | Director | Finance | |
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Director Financial Planning Analysis | Director | Finance | |
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Vice President, Finance | VP | Finance | |
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VP, Chief Accounting Officer | CXO | Finance | |
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Manager, Procurement Operations | Manager | Procurement | |
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Manager of Accounts Payable | Manager | Finance | |
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Chief Compliance Officer | CXO | Finance | |
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Director, Talent Acquisition | Director | HR | |
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CHRO | CXO | HR | |
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Director Of Compliance | Director | Finance | |
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Human Resources Solutions Director | Director | HR | |
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Director, Workforce Management | Director | HR | |
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Director, HR Client Services & Growth | Director | HR | |
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Senior HRIS Administrator | Manager | HR | |
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Payroll Manager | Manager | Finance | |
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Manager Workforce Management | Manager | HR | |
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VP Talent Acquisition and Resource Management | VP | HR | |
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Lead Payroll Specialist | Manager | Finance | |
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Workforce Manager | Manager | HR | |
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Senior HR Business Partner | Director | HR | |
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VP, HR Client Services | VP | HR | |
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Senior Human Resources Business Partner | Director | HR | |
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HR Manager, Leave Administration | Manager | HR | |
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Salesforce Administrator Lead/Applications Developer | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Database and Systems Engineering Manager | Manager | IT | |
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Database Administrator Lead | Manager | IT | |
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Oracle Database Administrator Team Lead | Manager | IT | |
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IT Manager - Storage and Backups | Manager | IT | |
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Director Compensation | Director | Sales | |
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Senior Compensation Analyst | Non Manager | Sales | |
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Sales Operations Manager | Manager | Sales | |
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Sales Operations Manager | Manager | Sales | |
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VP, CISO | CXO | IT | |
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Director, Corporate Security | Director | Operations | |
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Security Manager | Manager | Operations | |
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Apps Being Evaluated by AmeriHealth Caritas Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from AmeriHealth Caritas IT executives and key decision makers. This section highlights AmeriHealth Caritas's latest recorded technology evaluations, including Ivanti IT Service Manager for IT Service Management on 2025-08-08 and Workiva Wdesk for EPM on 2025-03-20. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the AmeriHealth Caritas digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-08-08 | AmeriHealth Caritas | Evaluated | Ivanti | Ivanti IT Service Manager | IT Service Management | ITSM |
| 2025-03-20 | AmeriHealth Caritas | Evaluated | Workiva | Workiva Wdesk | EPM | EPM |
FAQ - APPS RUN THE WORLD AmeriHealth Caritas Technographics
AmeriHealth Caritas is a Insurance organization based in United States,
with around 10000 employees and annual revenues of $23.70 billion.
AmeriHealth Caritas operates a diverse technology stack with applications such as
Oracle PeopleSoft ERP, First Advantage and Cognizant TriZetto Facets,
covering areas like ERP Financial, BackGround Screening and Core Admin Processing System.
AmeriHealth Caritas has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, First Advantage and Cognizant.
AmeriHealth Caritas recently adopted applications including
Edifecs Operations Cloud in 2024, Oracle Peoplesoft Compensation in 2023 and Uniphore U-Assist in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AmeriHealth Caritas’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates AmeriHealth Caritas’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AmeriHealth Caritas technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.