ChainSys
325 S Clinton St, Suite 205,
Grand Ledge, 48837, MI,
United States
Grand Ledge, 48837, MI,
United States
1 517-627-117
Professional Services
ChainSys Technographics
ChainSys Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ChainSys and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1100 ChainSys employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
ChainSys has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, Zoominfo Platform for Account Based Marketing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ChainSys is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Google , Zoominfo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ChainSys revenues, which have grown to $130.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ChainSys intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ChainSys Tech Stack and Enterprise Applications
ChainSys AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, ChainSys implemented LiveChat on their website. The LiveChat deployment aligns with the Chatbots and Conversational AI category, implemented as a web-embedded chat widget paired with an agent console and chat transcript storage. Configuration included standard functional modules such as real-time messaging, canned responses and chat routing to support and sales workflows.
The implementation covered digital customer engagement on the corporate website and was scoped to support customer support and sales functions, with administrative controls for user roles and chat queue configuration. Governance measures focused on agent workflow configuration and content governance for canned responses, and rollout activities centered on web page embedding, agent console provisioning and operational training. Reporting and transcript access were provisioned inside the LiveChat application to maintain interaction records and support ongoing operational use.
|
ChainSys Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 ChainSys implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment is referenced on the company public website and was provisioned to support core corporate collaboration needs across its professional services organization. ChainSys Google Workspace (Formerly Google G-Suite) implementation covers standard collaboration services and is identified as the firm level Collaboration solution.
The implementation includes core Google Workspace capabilities such as Gmail for enterprise email, Google Drive for cloud file storage, Google Docs, Sheets and Slides for document collaboration, Google Calendar for scheduling, and Google Meet for virtual meetings. Configuration work reflected typical collaboration controls, including administrative tenant settings, user and group management, and shared drive organization for cross team content access. The narrative explicitly identifies Google Workspace (Formerly Google G-Suite) within the Collaboration category to clarify the Company Application Category Business Function relationship.
Operational coverage centers on corporate teams and client facing staff within the United States based professional services operations, with visible integration of Workspace features on the company website. Governance practices align with Google Workspace administration, using the admin console for account provisioning, domain management, and policy enforcement to support email delivery, access controls, and collaboration workflows. ChainSys maintains Google Workspace as its Collaboration platform without named third party integration details provided in the source.
|
ChainSys CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoominfo | Legacy | Zoominfo Platform | Account Based Marketing | CRM | n/a | 2021 | 2021 |
In 2021 ChainSys deployed Zoominfo Platform as an Account Based Marketing solution on its corporate website. ChainSys uses Zoominfo Platform to support marketing and sales prospecting, establishing a direct relationship between the company, Zoominfo Platform, Account Based Marketing, and commercial business functions in the United States.
The Zoominfo Platform is instrumented on the ChainSys website to provide account identification, contact enrichment, and intent-driven prospect prioritization, reflecting common Account Based Marketing capabilities such as firmographic targeting, contact data enrichment, and intent signal surfacing. Configuration emphasis is on web-based lead capture and account-level prospecting workflows that feed operational execution for marketing and outbound sales teams.
Operational scope is centered on marketing and sales departments, with site-level deployment delivering an intelligence layer for account selection and initial qualification. Governance and process focus are oriented around data quality and permissioning standards typical for Account Based Marketing, enabling coordinated outreach and lead qualification across commercial teams.
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
ChainSys ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Remote Monitoring and Management | ITSM |
|
2020 | 2020 |
|
ChainSys IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at ChainSys
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by ChainSys Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ChainSys IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ChainSys digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD ChainSys Technographics
ChainSys is a Professional Services organization based in United States,
with around 1100 employees and annual revenues of $130.0 million.
ChainSys operates a diverse technology stack with applications such as
LiveChat, Google Workspace (Formerly Google G-Suite) and Zoominfo Platform,
covering areas like Chatbots and Conversational AI, Collaboration and Account Based Marketing.
ChainSys has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LiveChat, Inc., Google and Zoominfo.
ChainSys recently adopted applications including
Zoominfo Platform in 2021, ZoomInfo Chorus in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ChainSys’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ChainSys’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ChainSys technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.