AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Ecco Tech Stack and Enterprise Applications

Ecco ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP ERP ECC 6.0 ERP Financial ERP n/a 2000 2000
In 2000, Ecco implemented SAP ERP ECC 6.0 as its ERP Financial system. The deployment established SAP ERP ECC 6.0 as the transactional backbone for the company, aligning financial accounting with operational workflows for procurement, production and inventory control. The implementation covered explicit SAP functional areas where Ecco is actively responsible, including Material Management, Production Planning, Warehouse Management, Procurement, Sales and Operations Planning and Quality Management. SAP ERP ECC 6.0 was configured to manage master data, transactional procurement flows, production planning records and warehouse movements, while supporting financial processes such as inventory valuation and cost accounting consistent with ERP Financial requirements. Architecturally the environment was implemented as a centralized SAP ERP ECC 6.0 landscape to orchestrate end to end supply chain and shop floor processes, with the application servicing procurement, manufacturing, logistics and S&OP workflows. Operational coverage emphasized integration of transactional modules within a single ERP instance to reduce handoffs between procurement, production and quality management functions. Governance was organized around Ecco ownership of SAP in the named areas, with configuration control and master data stewardship concentrated with supply chain and quality teams. Change management and process alignment focused on harmonizing procurement, production planning and warehouse procedures to ensure the SAP ERP ECC 6.0 instance served both operational and financial reporting needs as the companys ERP Financial platform.
Expense Management ERP 2012 2012
Ecco eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Commerce Cloud eCommerce eCommerce n/a 2015 2015
In 2015, Ecco implemented Salesforce Commerce Cloud for eCommerce, initiating a migration engagement tied to its Demandware footprint. The implementation covered platform maintenance and troubleshooting across two domestic and five international websites, with explicit responsibility for order flow, inventory orchestration, product catalog management, and automation of commerce processes. Configuration work centered on commerce modules for catalog, inventory, and order management, plus omni channel retail application support. Salesforce Commerce Cloud was configured alongside a development and support vendor model, and teams planned and designed a new US extranet as part of the broader application estate. Integrations included payment and fraud tooling via Cybersource, ERP connectivity to SAP, and linkage with Mainstreet, with tagging and analytics instrumentation through Google Analytics, Google Tag Manager, Tealium, and third party services such as MyBuys and PowerReviews. The program executed multi country launches, notably contributing to two international Demandware ecommerce sites that went live in July and August 2016 for Korea and Japan, reflecting cross border operational coverage. Governance and delivery practices emphasized vendor management and agile issue tracking using Atlassian JIRA, formalized user acceptance testing ownership, and mentoring and leadership of global application support staff for ecommerce and Demandware operations. Day to day responsibilities included ongoing platform support, vendor coordination for enhancements, and organizing UAT and release activities for the eCommerce stack.
Ecco CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Marketing Cloud Marketing Automation CRM n/a 2011 2011
In 2011, Ecco implemented Salesforce Marketing Cloud, a Marketing Automation solution from Salesforce. The initial implementation focused on Exact Target ESP-ET email service provider functionality and included training that contributed to CRM best practice by providing Exact Target ESP-ET systems training to users. The deployment targeted retail marketing operations and the enterprise marketing organization for centralized campaign execution. Salesforce Marketing Cloud was configured to support core Marketing Automation functions such as email campaign management, audience segmentation, automation workflows, and campaign tracking, reflecting standard capabilities in the Marketing Automation category. Governance emphasized user training and operational guidelines, with the Exact Target ESP-ET training used to standardize campaign processes and system use across marketing teams. The narrative centers on application configuration, training-led governance, and functional adoption among Ecco marketing teams aligned with CRM.

IT Decision Makers and Key Stakeholders at Ecco

First Name Last Name Title Function Department Email Phone
Head of Human Resources Denmark Director HR
Vice President Group Human Resources VP HR
Head of IT competence center, Sales & Marketing Shared Functions Director Marketing
HR Manager - Mobility, Compensation & Benefit Manager HR

Apps Being Evaluated by Ecco Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ecco IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ecco digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Ecco Technographics
Ecco is a Retail organization based in Denmark, with around 20600 employees and annual revenues of $1.70 billion.
Ecco operates a diverse technology stack with applications such as SAP ERP ECC 6.0, Salesforce Commerce Cloud and Salesforce Marketing Cloud, covering areas like ERP Financial, eCommerce and Marketing Automation.
Ecco has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP and Salesforce.
Ecco recently adopted applications including Salesforce Commerce Cloud in 2015, SAP Travel and Expense Management in 2012 and Salesforce Marketing Cloud in 2011, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ecco’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Ecco’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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