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DFS Deutsche Flugsicherung selects Atlassian Jira Service Desk for IT Service Management

In 2020, DFS Deutsche Flugsicherung, a Germany based Professional Services organization with 5600 employees and revenues of $1.3B selected Atlassian Jira Service Desk for IT Service Management while displacing Legacy, and integrating with the existing systems being used.

Customer Vendor Old Product New Product Category Market Users VAR/SI When Live
DFS Deutsche Flugsicherung Atlassian Legacy Atlassian Jira Service Desk IT Service Management ITSM n/a n/a 2020 2020
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FAQ - DFS Deutsche Flugsicherung selects Atlassian Jira Service Desk for (IT Service Management)

In 2020, DFS Deutsche Flugsicherung selected Atlassian Jira Service Desk for IT Service Management to modernize their ITSM operations and improve scalability, visibility, and control.

The Atlassian Jira Service Desk deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across ITSM.

DFS Deutsche Flugsicherung is a Professional Services organization in Germany, with approximately 5600 employees and $1.3B in annual revenue.

DFS Deutsche Flugsicherung has initiated the Atlassian Jira Service Desk implementation with an expected go-live in 2020, supporting its modernization of IT Service Management processes.

DFS Deutsche Flugsicherung has not disclosed the SI for the Atlassian Jira Service Desk implementation.

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